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Zoom Meetings – Support Homepage
Article: KB0014750 Published: 23-03-2020 Last modified: 27-08-2020

Zoom Meetings – Support Homepage

Introduction

Zoom is a video conference service. There are different types of Zoom clients, and different types of Zoom meetings.

Please be aware that currently Zoom meeting organisers can only create meetings which support up to 300 participants.

Using Zoom on a Desktop or Laptop

If you're seeking to use Zoom for personal calls or meetings, consult the following table.

Installation & Usage Instructions

Refer to the instructions as follows to install Zoom, as well as connect to meetings.

 

 

Creating a Meeting

Refer to the instructions as follows to create meetings through Microsoft Outlook.

Are you looking to set up a meeting using Outlook? Consult the articles below:

How to setup a Zoom Meeting using Outlook – Windows

How to setup a Zoom Meeting using Outlook – Mac

How to setup a Zoom Meeting using OWA (Outlook Web App)

 

Using Zoom for Conference Calls

A general instruction guide for joining a Zoom Meeting from a conference or meeting room can be found here:

Cisco Touch 10 Controllers

A Cisco Touch 10 controller device looks like this:

Cisco Touch 10

 To connect using a Cisco Touch 10 controller, click here.

Cisco Touch 8 Controllers

A Cisco Touch 8 controller device looks like this:

A Cisco Touch 8 device will look akin to this picture

To connect using a Cisco Touch 8 controller, click here.

AMX Panels/Controllers

Many large Lecture Theaters and Meeting rooms use AMX Controllers

To connect using an AMX controller, click here.

Rooms with ACA Control

Some large Lecture Theaters and Meeting rooms use ACA Controllers

To connect using ACA controls, click here.

If you're seeking to use Zoom in conference rooms or for conferencing, consult the following table.

Conferencing Tools

Refer to the instructions as follows to interface with Zoom in a conferencing room, or to set up conference meetings.

Are you looking to set up a meeting using Outlook? Consult the articles below:

Joining a Zoom Conference from a Meeting Room

Setting up a 'Join Button' for Video Conferences through Zoom on a Windows Machine

Setting up a 'Join Button' for Video Conferences through Zoom on a Mac Machine

 

Zoom FAQs & Troubleshooting

If you have an issue with Zoom, consult the following table to ascertain if we have support articles to assist you.

FAQs & Troubleshooting

Consult the following articles to find answers to questions you may have, or answers to issues you may face.

If you cannot find the information you seek, you may find either of the following sites useful:

Consult the Zoom Help Center for comprehensive support.

Consult the Deakin Zoom Troubleshooting Guide for support with issues Deakin users typically face.

Frequently Asked Questions

How do I host meetings with overseas participants (such as those within China)?

How do I dial into a VMP with the Zoom Desktop App?

How do I create meetings on behalf of another user via the Zoom website?

How do I create persistent breakout groups?

How do I enable and add a Zoom Co-Host?

Troubleshooting

Using Zoom with Single Sign On (SSO)

Connect Deakin Mail Calendar to Zoom (Office 365)

Sharing Multiple Screens Simultaneously


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