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Cisco AnyConnect (VPN) – Installation & Usage Instructions (Windows)
Article: KB0013214 Published: 06-05-2019 Last modified: 06-04-2020

Cisco AnyConnect (VPN) – Installation & Usage Instructions (Windows)

This article will demonstrate how to install and use Cisco AnyConnect VPN, which is required to access certain shared drives or services required by Deakin.

Table of Contents

Installation Instructions

  1. First, please visit the Deakin Software Library and search for "Cisco AnyConnect".

    Otherwise you can use the Categories sidebar and navigate to Connectivity Tools > Mobile Apps > Cisco AnyConnect.

  2. On the Cisco AnyConnect page, scroll down to "Download Cisco AnyConnect for Windows, Mac and Linux", and select it.

    In Deakin's Software Library, search for "Cisco AnyConnect". On the relevant page for AnyConnect, scroll down to "Download Cisco AnyConnect for Windows, Mac and Linux". Click on this field to expand it

  3. You'll be prompted with a number of options. Select "Download for Windows" beneath the Cisco AnyConnect Secure Mobility Client. This will typically be the first option.

    Upon selecting the option prior, you'll be presented with a number of downloads. Please select "Download for Windows"

  4. You will be prompted with a pop-up window confirming how you wish to continue. Check "Save File" and select "OK" to continue.

    You will be prompted to Open with, or Save File. Save the file, and click "OK"

  5. Once the file has finished downloading, navigate to your Downloads folder. Locate the zipped folder (typically named CiscoAnyConnect4.6-BYOD.zip), right-click on it and extract it.

    Once the file has completed, navigate to the downloaded .zip folder's download location. Once you locate the .zipped folder, right-click on it and extract it

  6. Once the file has extracted, enter the newly-created folder by the same name (Not the .zip folder from before).

    Locate the "Install Deakin VPN.cmd" file, right-click on it, and select "Run as administrator".

    Enter the newly unzipped folder (Not the .zip version) and right-click on the Install Deakin VPN.cmd file. Right-click on it, and Run it as administrator

  7. Depending on your PC's security policies, you may be prompted with a blue window warning you that the file was blocked. Select "More Info", then select "Run anyway".

    You may be prompted with a blue warning depending on your security settings. Click the "More Info" button, then select "Run Anyway"

  8. Cisco AnyConnect will automatically install itself, and begin to run once it has completed.

Using Cisco AnyConnect

  1. Whenever your log into your computer, Cisco AnyConnect will automatically be docked in your active apps. This is visible on the far right side of your Start Bar.

    If it's not open, navigate to your Start Menu, search for, and open, Cisco AnyConnect Security Mobility Client.

  2. In the window that opens up, you will be prompted with a drop-down menu with which service you'd like to connect to. Select the option you need, then select "Connect".


    Whenever you turn your computer on, or when the installation is complete, Cisco AnyConnect will automatically hide in your apps list to the right of your Start Menu

  3. A pop-up window will appear. Enter your Deakin Username, and your Deakin Password.




  4. As a Deakin staff member, or anyone using MFA with Duo Mobile, you will be required to enter a second password.

    Open your Duo Mobile app, or prepare your MFA token.


    If you use Duo Mobile, open the app and tap the "Deakin University" entry dropdown menu to reveal a 6-digit code. If you use an MFA token, enter the number generated on the pager screen

  5. If all log-in information is correct, you should log in successfully after a brief period of Cisco AnyConnect loading.

    If you need to disconnect, simply click the "Disconnect" button in the Cisco AnyConnect Secure Mobility Client.

    Next time you need to connect to the VPN, please be aware you will be prompted to sign in again.

    You are now successfully connected to Deakin's VPN network. To disconnect, simply click the "Disconnect" button at any time. You will be required to log back in, however

More Information

You do not need to use the VPN if you are on campus or connected to Deakin Wi-Fi. Similarly, the VPN will not connect if you are on campus or connected to Deakin Wi-Fi. If you do try to connect in these scenarios, you may see the below error messages:

 


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