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How do I access Callista?
Article: KB0010993 Published: 01-03-2015 Last modified: 13-08-2020

How do I access Callista?

Opening Callista in Any Browser

Callista can now be launched in any browser. To launch Callista:

  1. Login to DeakinSync.
  2. From the toolbar at the top, select Student Admin then Callista.

  3. Open the downloaded .jnlp file to launch Callista.

    To access Callista through DeakinSync, first locate and hover over the header for "Student Admin", then scroll down to "Callista". Alternatively, you can also click through the menu to the same path

Browser Specific Instructions

Windows

Google Chrome

After selecting Callista in DeakinSync,

  1. A pop-up will appear in the bottom left corner of the browser:

    Download the "frmservlet.jnlp" file by selecting "Keep" when prompted

  2. Select "Keep".

  3. Click the downloaded .jnlp file to launch Callista/

Mozilla FireFox

After selecting Callista in DeakinSync,

  1. A pop-up will appear:

    You will be asked how you wish to open the frmservlet file. Select "Open with Java Web Launcher"

  2. Select "Open with Java Web Launcher".

  3. Select "OK" to launch Callista.

If "Do this automatically for files like this from now on" is ticked, this should only need to be done once.

Microsoft Edge/Internet Explorer

After selecting Callista in DeakinSync:

  1. A pop-up will appear at the bottom of the DeakinSync tab:

    A pop-up will appear. Click save, then select "Open" to launch Callista

  2. Select Save.

  3. Select Open to launch Callista.

Mac

Mozilla FireFox

After selecting Callista in DeakinSync,

  1. A pop-up will appear:

    Download the frmservlet.jnlp file, and select "Open with Java Web Start"

  2. Select Open with Java Web Start.

  3. Select OK to launch Callista.

If "Do this automatically for files like this from now on" is ticked, this should only need to be done once.

Google Chrome

After selecting Callista in DeakinSync,

  1. A pop-up will appear in the bottom left corner of the browser.

  2. Select Keep.

    A pop-up will appear in the bottom left corner of the browser. Select "Keep"

  3. Select the ellipsis (...) next to the downloaded .jnlp file.

    The little ellipses (...) will appear. Select it

  4. Select Show in Finder.

    In the menu that pops up, select "Show in Finder"

  5. Right Click (or hold Control & Click) the .jnlp file, then select Open.

    Right click, or hold control and click, the .jnlp file, then select open

  6. Select Open in the Security pop-up that appears to launch Callista.

    Select "Open" in the security pop-up that appears

Safari

After selecting Callista in DeakinSync:

  1. A pop-up will appear in the top right corner of the browser.

    A pop-up will appear in the top right corner of the browser

  2. Select the Finder icon (magnifying glass) next to the file name in the downloads list.

    Select the "Finder" icon (the magnifying glass) and click it

  3. Right Click (or hold Control & Click) the .jnlp file, then select Open.

    Right Click (or hold Control & Click) the .jnlp file, then select Open

  4. Select Open in the Security pop-up that appears to launch Callista

    Select Open in the Security pop-up that appears to launch Callista

Need help?

For assistance using Callista, please contact Callista User Help on (03) 5227 3239 or fill out the Support Form.


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