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Adobe Creative Cloud – Installation Instructions
Article: KB0010609 Published: 12-05-2014 Last modified: 20-03-2020

Adobe Creative Cloud – Installation Instructions

This is a list of commonly asked questions regarding installing Adobe Creative Cloud at Deakin, or on your personal desktop.

Table of Contents

I have a University owned or leased machine that is not running the Deakin Desktop managed operating system, can I install it?

To install Creative Cloud onto a University-owned machine that is not running the Deakin Desktop image, the software can be installed from the Software Library website. This method of install is only permitted to be used on University owned or leased computers, and cannot be used on privately owned personal computers, or on machines owned or leased by a non-Deakin entity, even if a Deakin staff member uses that computer on a day-to-day basis (e.g. a Deakin staff member on placement at a hospital, using a computer supplied by that hospital).

The Software Library website installer will only install the Adobe Creative Cloud application. You will need to log in to this application with your Deakin University credentials, and from there you can install whichever applications you wish to use.

Installing Adobe Creative Cloud on my personal computer

  1. Go to the Deakin Software Library website and download the Adobe Creative Cloud application.
     
  2. Install the software onto your computer.
     
  3. After installation, Adobe Creative Cloud will automatically start and ask you to sign in.
     
  4. Enter your full Deakin University email address, which is typically of the form username@deakin.edu.au.
     

     
  5. Adobe Creative Cloud will automatically redirect before you enter your password. This is normal.
     
  6. If you have previously used your Deakin email address to create a personal Adobe ID, Click Enterprise ID.
     
    If you have not previously used your Deakin email address to create a personal Adobe ID, this step will be skipped.
     
     
     
  7. The Deakin University Single Sign On screen appears. Enter your Deakin username and password and click Sign On.
     

     
  8. When prompted with the Deakin Single Sign On sign in and click the Continue to www.okta.com button.
     
  9. Adobe Creative Cloud installation will complete.

Once installation of Adobe Creative Cloud is complete, individual applications such as Photoshop can be installed from the Adobe Creative Cloud "Apps" panel, available in the System Tray (Windows) or menu (Mac), provided your account has access to these products.

For more information on using Adobe Creative Cloud see Adobe's article "Learn what you can do with your Creative Cloud desktop app".

Installing Adobe Creative Cloud on a Deakin-managed Windows 10 machine

  1. On Windows 10, click Start > Software Center.

    On Windows 7, click Start > All Programs > Software Center.

  2. Find "Adobe Creative Cloud 2019 Desktop App" in the list of available software, then click Install.

  3. Wait for installation to complete.
     
  4. Run the "Adobe Creative Cloud" application from the Start menu.

  5. At the Sign in screen enter your full Deakin email address. Click Continue.


     
  6. When prompted, log in with your Deakin University credentials.



     
  7. After successful login, install whichever programs you require to use.

If the Creative Cloud application you require is not listed, please contact the Service Desk.

Installing Adobe Creative Cloud on a Deakin-managed Mac OS machine

  1. Open Self Service.

  2. Click the Applications category on the right side of the catalogue, then select "Adobe Creative Cloud 2019 Desktop App" from the list.

  3. Read the information and then click Install to proceed.

  4. Wait for installation to complete.

  5. When installation is complete, open the main Applications folder and run "Adobe Creative Cloud".

  6. When prompted, log in with your Deakin University credentials.



  7. After successful login, install whichever programs you require to use.

If the Creative Cloud application you require is not listed, please contact the Service Desk.


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