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How to map a network drive (Windows)
Article: KB0010355 Published: 02-12-2013 Last modified: 13-08-2020

How to map a network drive (Windows)

You need to have the correct permission granted to access the network share drive before attempting this instruction.

Table of Contents

Map the Network Drive

  1. Obtain the network address of the network share drive you wish to map
      • If mapping your home directory, please see What is my home directory?
      • Staff: To find the path address of the network share drive that you have access to please see the IAM Shares.
  2. Once you know the correct network address, then:

    • Windows 7 – Click the Start button, right click on Computer and select Map Network Drive.
    • Windows 8.1 – Right click on the Windows icon and select File Explorer, then Click Computer > Map network drive
    • Windows 10 – Click the Start button, then click This PC. In the toolbar at the top, click Computer, then the Map Network Drive button.



  3. Select a drive letter from the list of available letters.

  4. Enter the network address you have obtained:

    1.  Tick the Reconnect at sign-in box to ensure your drive will remain connected after your computer restarts.
    2. Tick Connect using different credentials (not required on a Deakin Desktop computer).



  5. Enter network credentials:

    1. Enter your Deakin Username with the prefix du\ (e.g. du\jbloggs)
    2. Enter your Deakin Password.



  6. The mapped network drive will now be visible under Network Locations within Computer (or This PC).

Troubleshooting

If a staff member is working from home via VPN and are unable to access files (such as in your H:\ drive), there is a process to "Force" Windows to update these.

You'll know if there is an issue if folders are displaying a little grey coloured cross (×) through them.

  1. Open your File Explorer and navigate to H:\ drive, or whichever Deakin drive is affected.

    First, open File Explorer then navigate to H:\ drive

  2. Select Home > Easy Access > Check the "Work Online" option.

    Select Home, then navigate over to Easy Access, then check the "Work Online" option

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