Reset your forgotten Deakin Student password


 

NOTE: From 2022, Student Usernames are in the format of 's123456789'. This will be a lowercase 's' followed by your Student ID number.
Your Student ID number and Username are not the same.

If you do not know your Username, you can find it in the Password Reset Portal here, after entering your Student ID number and Date of Birth.
 
The Reset Forgotten Password page is different for domestic and international students.
International students do not have the option to complete a password reset via SMS as the password reset tool is only functional with Australian mobile carriers.

International students can instead complete a password reset using an alternate email address. The verification code will be sent to this email address, so it is important that it is already listed in StudentConnect.

Table of Contents

Reset Password

  1. On any device, open a web browser and go to the Reset forgotten password page.

  2. Select 'Current Students'.

  3. Enter your Student ID and Date of Birth.

  4. Select your code retrieval method, then enter your mobile number or email address that is registered in StudentConnect and select 'Submit'.

  5. Enter the verification code from the SMS/email and select 'Submit'.

  6. Enter your new password twice and select 'Set Password'.

    The password will now be set, assuming the nominated password complies with the password requirements.

    Note: It may take up to one hour for the password to be updated across different services.

Changing Password

To change your password, please refer to the following instructions:

If you are a HDR (Higher Degree Research) student using a Deakin Machine and wanting to change your password, please refer to the following: