Voicemail messages are not displaying in the media toolbar on Outlook (Windows)


Before attempting the following fixes, please close Outlook to set Windows Media Player as the default player.

  1. Click Start



  2. Search for Settings or click on the Settings icon



  3. Click on Apps



  4. Click on Default apps



  5. Under Default apps menu, navigate to Music player, Select Windows Media Player from the list

Next time when Outlook is launched, voice messages should now display on the media toolbar.