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Problem description: Users have advised that Powerpoint is not opening for Powerpoint Polling when using TurningPoint. Additionally they have reported that students are unable to use the keypads to submit answers, even though the polling dongle is inserted. Version of software installed on Labs and staff machines is 5.3.1, also required Powerpoint 2016

Problem workaround:

  1. TurningPoint MUST be opened first and then Powerpoint Polling selected from within TurningPoint. Powerpoint 2016 is required, these instructions are for TurningPoint version 5.3.1.
  2. Should the above workaround not work, please contact the IT Service Desk on extension 888 for further assistance.
Authored by Monica Brock
Last modified 4 weeks ago