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Problem description: Users have reported issues with CaptureSpace lite recordings with audio and video out of sync.

Problem workaround: This is a known issue with Kaltura CaptureSpace, and we're reliant on Kaltura to resolve this. Kaltura believe this issue is outside of their control, and relate to the drivers on selected Lenovo computers. Updating drivers has not resolved this issue, and so the only advice we can give is to use an alternative program. Alternatives include Echo Personal Capture, which is free, or Camtasia, which can be requested via the eSolutions Service Desk.

Authored by Alister Air
Last modified 2 months ago