Deakin Shield – How do I get Admin Access on my workstation?


These instructions apply to Windows 10 Deakin Shield Desktop managed computers.

Table of Contents

Requesting Administrative Access

In the event that we are unable to provision your software (via the software allocation process) or Deakin Shield permissions are preventing you from being able to work, you can request an exemption. You are required to provide a short business case outlining why the access is required, and to nominate a Manager who can approve your request.

To request an exemption please complete the please click here and complete the form.

 

After Requesting Approval

After you submit your request, you will receive an email to complete a Cybersecurity Awareness Training module with KnowBe4.

You will be required to complete this to continue.

 

After Getting Approval

If your request is approved and training has been completed, you will be able to use Administrator Access provided you follow the steps below:

  1. If you are off campus: Before logging into your machine, activate Cisco AnyConnect's Start Before Login (SBL). Please ensure you remain connected to the VPN for a minimum of 4 hours.

  2. If you are on campus: Before logging into your machine, ensure it is connected to the network via a network/ethernet cable.


For School of IT Staff Members Only

If your request is approved and training has been completed, you will be able to use Limited Administrator Access provided you follow the steps below:

  1. Ensure that you are familiar with the steps on using Limited Administrator Access with the wiki article here.

 

More Information

Administrator (Admin) Access to Deakin Shield workstations has been removed, greatly reducing the risk of malware/virus infection on our managed devices as we now scan software before it is made available ensuring it is free from malware.

Most users request Administrator Access to install software not offered by Deakin Software Store, or Self Install Share.

If you require admin access to install the software, please follow Deakin Software Store – FAQs.