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What should I do if I receive an email saying I have a Tax File Number (TFN) verification error?


A Tax File Number (TFN) verification error indicates that Deakin couldn’t verify your TFN with the Australian Taxation Office (ATO).

This generally means that either:

Check your details

It is urgent that you check your personal details in your ATO myGov account or call the ATO on 13 28 61 to make sure that they match the records you have with Deakin in StudentConnect. Double check spelling, spaces, apostrophes or hyphens in your name and address details and that the TFN you have provided Deakin is correct.

Update your details

If your details do not match, you need to update the incorrect details.

For more information read Student Fact Sheet: Tax File Number (TFN) Mismatch.

When your details have been corrected, you can contact Student Central by:

Student Central campus hubs are now open. Please keep up with the latest changes and any required restrictions and conditions you should follow when attending campuses and appointments from Deakin’s COVIDSafe FAQs

Find available hours for calling or visiting and further information on the Student Central homepage.