-- All --
Student Services Network Knowledge
TEMS (Fraedom) - Requesting an Expense Reimbursement
How do I action a ServiceNow approval email?
TEMS (Fraedom) - Adding your bank details to your account
TEMS (Fraedom) - Acquitting a credit card
TEMS (Fraedom) - Attaching receipts to a transaction
Computers on campus
Transferring data to a new Mac: Clean up your files
How do I find a 24 hour computer laboratory at Deakin?
Apple computer offer
End User Computing: Transferring data to a new PC
How to Connect Your Laptop in Teaching Spaces & Meeting Rooms
How do I add a shared mailbox in Outlook 2013/2016 (Windows)?
How do I add a shared mailbox in Outlook 2011/2016 (Mac)?
Exporting an Office365 Mailbox to Gmail
Booking a room/resource with Outlook 2013
How to delete offline folder file using Outlook 2013
Book a centrally managed room
Higher Degree by Research (HDR) students: how to book rooms, vehicles etc
File and document electronic storage
How to map a network drive (Windows)
How to map a network drive (Mac OS X)
What is my home directory?
Common Syncplicity Issues
What is a Deakin file share or network share drive?
ICT 6.2-2012 Communications Room Standards
ICT 2.1-2013 Audio Visual Room Standards
ICT 2.2-2013 Audio Visual Technical Design Standards
ICT 3.4-2016 Software Selection Standards
ICT 6.6-2010 Power Protection Access Closets
Network services (ex-wireless)
Establishing a secure(VPN) connection to Deakin using Pulse Secure (Windows)
Establishing a secure(VPN) connection to Deakin using Pulse Secure (Mac OS X)
How do I register a wired device on the Deakin network to get internet access?
Establishing a secure(VPN) connection to Deakin using Pulse Secure (iPad/iPhone)
What is a VPN (Virtual Private Network)?
Print, copy, fax, scan
How to print to the bypass tray on a Ricoh printer
How to cancel printing that is already progress (Ricoh printers)
How to print using Print@Deakin Web Print
How to install the Print@Deakin service on your personal Windows computer
How to print at Deakin on your personal Mac
How to connect to a Skype contact in Skype for Business (Lync)
How can I make a PDF file smaller?
How do I get Microsoft Office for free through Deakin University? (Mac)
What is the difference between Skype and Skype for Business (Lync)?
Where can I download Skype for Business (Lync)?
User account management
How to activate your Deakin IT account
Changing your Deakin password using a Deakin Mac
Change your password using the Deakin website
What are Deakin's password requirements?
I forgot my Deakin username
How do I request access to a SharePoint Site?
Squiz Matrix: Adding an accordion
Setting a SharePoint site to display in other languages
Wordpress Newsletter: Introduction
Squiz Matrix: Embedding a video
Audio visual management
How to use an interactive whiteboard
How to use a Document Camera in a Teaching Space
What is a MoCoW and what is it used for?
Quick Reference Guide - Cisco Touch 8 video conference controller
How to Use a Lapel Microphone in a Teaching Space
How do I delete 0 byte files from my desktop?
How do I record a Skype for Business session?
How do I send a file via instant message in Skype for Business PC (Windows)?
How do I get Microsoft Office for free through Deakin University? (Windows)
How do I create a whiteboard in a Skype for Business (Lync) meeting/webinar?
How do I change my sync location in OneDrive for Business?
Research Contacts Management Tool (RCMT) FAQs
How do I Enable the open with explorer option in SharePoint in Windows MPedit
Who are the End User Computing approvers/contacts?
Procurement - How do I raise a purchase requisition?
How do I setup eduroam off-campus to automatically connect when I come on-campus? (Mac OS)
How do I give someone access to a shared email mailbox?
Website blocking at Deakin
What is my Internet quota at Deakin?
Deakin Proxy Settings for Deakin College Students
Internet Setup Tips for Students on Residence
Internet access policies and guidelines
What is the Deakin IT policy?
How do I make a phone call with Skype for Business (Lync)? (Windows)
How do I set my voicemail message in Skype for Business? (Windows)
How do I add a contact in Skype for Business (Lync)? (Windows)
How do I put a phone call on hold with Skype for Business (Lync)? (Windows)
How much data does the Skype for Business app use when making a call?
Setup a videoconference with an external contact using Skype for Business
Video conferencing - connecting with external sites
Video Conference - Cisco Proximity FAQ
How do I join a Virtual Meeting Point (VMP) using Skype for Business? (Windows)
How to share your laptop presentation on a Tandberg/Cisco video conference unit
Connecting to Wi-Fi (eduroam) on Windows 10
Connecting to Wi-Fi (eduroam) at participating institutions
Connecting to Wi-Fi (eduroam) on iPad/iPhone/iPod
Connecting to Wi-Fi (eduroam) on an Android device
Generic Wi-Fi (eduroam) configuration information