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Known Error Database
TEMS (Fraedom) - Requesting an Expense Reimbursement
TEMS (Fraedom) - Adding your bank details to your account
TEMS (Fraedom) Guides
How do I action a ServiceNow approval email?
TEMS (Fraedom) - Travel pre-approval requests
Computers on campus
Apple computer offer
Transferring data to a new Mac: Clean up your files
How do I find a 24 hour computer laboratory at Deakin?
End User Computing: Transferring data to a new Mac
End User Computing: Transferring data to a new PC
How do I add a shared mailbox in Outlook 2013/2016 (Windows)?
How do I add a shared mailbox in Outlook 2011/2016 (Mac)?
Booking a room/resource with Outlook for Windows
How to delete offline folder file using Outlook for Windows
Exporting an Office365 Mailbox to Gmail
Book a centrally managed room
Higher Degree by Research (HDR) students: how to book rooms, vehicles etc
File and document electronic storage
How to map a network drive (Windows)
How to map a network drive (Mac OS X)
Common Syncplicity Issues
How do I use Syncplicity?
What is my home directory?
ICT 3.4-2016 Software Selection Standards
ICT 3.2.2-2016 Web Application Development Standards
ICT 184.108.40.206-2014 PHP Coding Standards
ICT 3.1.1-2014 Object Oriented Design Standards
ICT 3.3.1-2014 Web Application Testing Standards
Network services (ex-wireless)
Establishing a secure(VPN) connection to Deakin using Pulse Secure (Windows)
Establishing a secure(VPN) connection to Deakin using Pulse Secure (Mac OS X)
How do I register a wired device on the Deakin network to get internet access?
Establishing a secure(VPN) connection to Deakin using Pulse Secure (iPad/iPhone)
What is a VPN (Virtual Private Network)?
Print, copy, fax, scan
How to print to the bypass tray on a Ricoh printer
How to cancel printing that is already progress (Ricoh printers)
My PDF document is slow to print, what can I do?
How to install the Print@Deakin service on your personal Windows computer
How to print using Print@Deakin Web Print
How to connect to a Skype contact in Skype for Business (Lync)
How do I record a Skype for Business session?
How do I make a phone call with Skype for Business? (Windows)
How do I send a file via instant message in Skype for Business PC (Windows)?
How do I set my voicemail message in Skype for Business? (Windows)
Setup a videoconference with an external contact using Skype for Business
Video conferencing - connecting with external sites
Video Conference - Cisco Proximity FAQ
How do I join a Virtual Meeting Point (VMP) using Skype for Business? (Windows)
How to share your laptop presentation on a Cisco video conference unit
Connecting to Wi-Fi (eduroam) on Windows 10
Connecting to Wi-Fi (eduroam) at participating institutions
Connecting to Wi-Fi (eduroam) on iPad/iPhone/iPod
How do I create and manage a guest Wi-Fi (Wifi) account for use at Deakin?
Connecting to Wi-Fi (eduroam) on an Android device
Audio visual management
How to use an interactive whiteboard
How to use a Document Camera in a Teaching Space
Quick Reference Guide - Cisco Touch 8 video conference controller
How to Use a Lapel Microphone in a Teaching Space
What is a MoCoW and what is it used for?
How do I delete 0 byte files from my desktop?
I can't open a SharePoint or OneDrive document using the desktop Office app
How do I get Microsoft Office for free through Deakin University? (Windows)
How do I change my sync location in OneDrive for Business?
How to grant permissions and/or add a user to Sharepoint in the collaborate environment.
How to access OneDrive from a web browser
Research Contacts Management Tool (RCMT) FAQs
Enable Echo360 Flash Player
How do I Enable the open with explorer option in SharePoint in Windows MPedit
How do I give someone access to a shared email mailbox?
Procurement - How do I raise a purchase requisition?
TEMS (Fraedom) - Requesting a log in account
Deakin Proxy Settings for Deakin College Students
Website blocking at Deakin
What is my Internet quota at Deakin?
Telstra broadband offer
Internet Setup Tips for Students on Residence
What is the Deakin IT policy?
How can I make a PDF file smaller?
How do I get Microsoft Office for free through Deakin University? (Mac)
Hyperlinks are not working in Word, Excel and PowerPoint documents
Deakin Software Store - FAQs
Why am I getting a "Software changes are required" pop-up on my Deakin PC?
User account management
How to activate your Deakin IT account
Change your password using the Deakin website
Changing your Deakin password using a Deakin Mac
What are Deakin's password requirements?
Using LastPass to manage passwords
How do I request access to a SharePoint Site?
Setting a SharePoint (Office 365) site to display in other languages
Wordpress Newsletter: Introduction
How do I find a SharePoint Administrator in my area?
Squiz Matrix: Adding an accordion