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Audio visual management
How to use a Document Camera in a Teaching Space
How to use an interactive whiteboard
What is a MoCoW and what is it used for?
Quick Reference Guide - Cisco Touch 8 video conference controller
Using Medium/Large Classroom IT Equipment
How do I delete 0 byte files from my desktop?
How do I get Microsoft Office for free through Deakin University? (Windows)
How do I conduct a poll during a Skype for Business (Lync) meeting/webinar?
How do I change my sync location in OneDrive for Business?
How do I send a file via instant message in Skype for Business (Lync)?
How do I create a whiteboard in a Skype for Business (Lync) meeting/webinar?
How do I create a video embed code in DeakinAir?
How do I embed a DeakinAir video into a ServiceNow Knowledge Base article?
How do I embed DeakinAir video in Squiz Matrix?
How do I create a video embed code in CloudDeakin?
How do I embed DeakinAir video in the Deakin Staff Wiki (Confluence)?
What is Apps on Demand?
How do I log in to Apps on Demand on my Windows 10 device?
Who are the End User Computing approvers/contacts?
What is the Citrix Receiver app and how do I get it?
How do I access Library resources while off-campus?
Management processes and consultancy
ICT 1.1-2011 Standards Document Standards
What is the Deakin IT policy?
How to connect to a Skype contact in Skype for Business (Lync)
How can I make a PDF file smaller?
What is the difference between Skype and Skype for Business (Lync)?
How do I get Microsoft Office for free through Deakin University? (Mac)
How do I log in to Apps on Demand on my Mac?
User account management
Reset your forgotten Deakin Student password
Reset your forgotten Deakin Staff password
How to activate your Deakin IT account
Changing your Deakin password using a Deakin Mac
Change your password using the Deakin website
How do I request access to a SharePoint Site?
Squiz Matrix: Adding an accordion
How do I find a SharePoint Administrator in my area?
Wordpress Newsletter: Introduction
Squiz Matrix: Change the page heading, title, breadcrumbs or menu text
Computers on campus
End User Computing: Transferring data to a new PC
How do I find a 24 hour computer laboratory at Deakin?
Transferring data to a new Mac: Clean up your files
Apple computer offer
End User Computing: Transferring data to a new Mac
Exporting an Office365 Mailbox to Gmail
Booking a room/resource with Outlook 2013
How to delete offline folder file using Outlook 2013
Where has my saved email attachment gone in Outlook (Mac)?
How do I add a shared mailbox in Outlook 2013 (Windows)?
Book a centrally managed room
Higher Degree by Research (HDR) students: how to book rooms, vehicles etc
ICT 4.1-2012 Desk Standards
File and document electronic storage
How to map a network drive (Windows)
What is my home directory?
How to map a network drive (Mac OS X)
How do I manage my staff roaming profile size? (Windows)
What is a Sync and Share Folder and how do I get one (Syncplicity)?
What is my Internet quota at Deakin?
Deakin Proxy Settings for Deakin College Students
Internet access policies and guidelines
Internet Setup Tips for Students on Residence
Telstra broadband offer
Network services (ex-wireless)
Establishing a secure(VPN) connection to Deakin using Pulse Secure (Windows)
Establishing a secure(VPN) connection to Deakin using Pulse Secure (Mac OS X)
How do I register a wired device on the Deakin network to get internet access?
Establishing a secure(VPN) connection to Deakin using Pulse Secure (iPad/iPhone)
Establishing a secure(VPN) connection to Deakin using Pulse Secure (Android)
Print, copy, fax, scan
How do I send a fax using a Ricoh printer?
How to cancel printing that is already progress (Ricoh printers)
How to install the Print@Deakin service on your personal Windows computer
What does it cost to Print@Deakin?
How do I scan to an email or a USB storage device using a Ricoh printer?
How do I make a phone call with Skype for Business (Lync)? (Windows)
How do I setup speed dials on my Cisco IP phone?
How do I set my voicemail message in Skype for Business (Lync)? (Windows)
How to announce a transferred call in Skype for Business (Lync)? (Windows)
How much data does the Skype for Business app use when making a call?
Setup a videoconference with an external contact using Skype for Business
Video conferencing - connecting with external sites
How do I join a Virtual Meeting Point (VMP) using Skype for Business? (Windows)
Video Conference - Cisco Proximity FAQ
Deakin Virtual Meeting Point (VMP) Numbers
Connecting to Wi-Fi (Wifi, eduroam) at participating institutions
Connecting to Wi-Fi (eduroam) on Windows 10
Connecting to Wi-Fi (eduroam) on an Android device
Connecting to Wi-Fi (eduroam) on iPad/iPhone/iPod
Connecting to Wi-Fi (eduroam) on Mac OS X