-- All --
Student Services Network Knowledge
How do I action a ServiceNow approval email?
Computers on campus
End User Computing: Transferring data to a new PC
How do I find a 24 hour computer laboratory at Deakin?
Transferring data to a new Mac: Clean up your files
Apple computer offer
End User Computing: Transferring data to a new Mac
How do I add a shared mailbox in Outlook 2013/2016 (Windows)?
Exporting an Office365 Mailbox to Gmail
How to delete offline folder file using Outlook 2013
Booking a room/resource with Outlook 2013
How to change the mail retention policy on a folder in Outlook 2013
Book a centrally managed room
Higher Degree by Research (HDR) students: how to book rooms, vehicles etc
File and document electronic storage
How to map a network drive (Windows)
How to map a network drive (Mac OS X)
What is my home directory?
Common Syncplicity Issues
What is a Deakin file share or network share drive?
ICT 6.2-2012 Communications Room Standards
ICT 2.1-2013 Audio Visual Room Standards
ICT 6.1-2010 Network Reference Document
ICT 3.4-2016 Software Selection Standards
ICT 6.6-2010 Power Protection Access Closets
Network services (ex-wireless)
Establishing a secure(VPN) connection to Deakin using Pulse Secure (Windows)
How do I register a wired device on the Deakin network to get internet access?
Establishing a secure(VPN) connection to Deakin using Pulse Secure (Mac OS X)
Establishing a secure(VPN) connection to Deakin using Pulse Secure (iPad/iPhone)
Establishing a secure(VPN) connection to Deakin using Pulse Secure (Android)
Print, copy, fax, scan
How to print to the bypass tray on a Ricoh printer
How to cancel printing that is already progress (Ricoh printers)
How to install the Print@Deakin service on your personal Windows computer
How do I scan to an email or a USB storage device using a Ricoh printer?
What does it cost to Print@Deakin?
How to connect to a Skype contact in Skype for Business (Lync)
How can I make a PDF file smaller?
What is the difference between Skype and Skype for Business (Lync)?
How do I get Microsoft Office for free through Deakin University? (Mac)
Using a Solstice display: Features and overview
User account management
Reset your forgotten Deakin Student password
Reset your forgotten Deakin Staff password
How to activate your Deakin IT account
Changing your Deakin password using a Deakin Mac
What are Deakin's password requirements?
How do I request access to a SharePoint Site?
Squiz Matrix: Adding an accordion
Wordpress Newsletter: Introduction
Squiz Matrix: Embedding a video
Wordpress Newsletter: Setting up MailPress on a blog
Audio visual management
How to use an interactive whiteboard
How to use a Document Camera in a Teaching Space
Quick Reference Guide - Cisco Touch 8 video conference controller
How to Use a Lapel Microphone in a Teaching Space
What is a MoCoW and what is it used for?
How do I delete 0 byte files from my desktop?
How do I send a file via instant message in Skype for Business (Lync)?
How do I get Microsoft Office for free through Deakin University? (Windows)
How do I record a Skype for Business session?
How do I change my sync location in OneDrive for Business?
How do I conduct a poll during a Skype for Business (Lync) meeting/webinar?
How do I embed DeakinAir video in Squiz Matrix?
Research Contacts Management Tool (RCMT) FAQs
What is Apps on Demand?
Who are the End User Computing approvers/contacts?
How do I use the End User Computing (EUC) portal?
Procurement - How do I raise a purchase requisition?
How do I give someone access to a shared email mailbox?
Website blocking at Deakin
What is my Internet quota at Deakin?
Internet Setup Tips for Students on Residence
Telstra broadband offer
Internet access policies and guidelines
What is the Deakin IT policy?
How do I make a phone call with Skype for Business (Lync)? (Windows)
How do I set my voicemail message in Skype for Business (Lync)? (Windows)
How do I setup speed dials on my Cisco IP phone?
How do I add a contact in Skype for Business (Lync)? (Windows)
How do I put a phone call on hold with Skype for Business (Lync)? (Windows)
Setup a videoconference with an external contact using Skype for Business
Video Conference - Cisco Proximity FAQ
Video conferencing - connecting with external sites
How do I join a Virtual Meeting Point (VMP) using Skype for Business? (Windows)
How to share your laptop presentation on a Tandberg/Cisco video conference unit
Connecting to Wi-Fi (eduroam) at participating institutions
Connecting to Wi-Fi (eduroam) on Windows 10
Connecting to Wi-Fi (eduroam) on iPad/iPhone/iPod
Connecting to Wi-Fi (eduroam) on an Android device
Connecting to Wi-Fi (eduroam) on Mac OS X