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Student Services Network Knowledge
How do I action a ServiceNow approval email?
Computers on campus
How do I find a 24 hour computer laboratory at Deakin?
Transferring data to a new Mac: Clean up your files
End User Computing: Transferring data to a new PC
Apple computer offer
My workstation is damaged, how do I get it repaired?
Exporting an Office365 Mailbox to Gmail
How do I add a shared mailbox in Outlook 2013/2016 (Windows)?
Booking a room/resource with Outlook 2013
How to change the mail retention policy on a folder in Outlook 2013
How to delete offline folder file using Outlook 2013
Book a centrally managed room
Higher Degree by Research (HDR) students: how to book rooms, vehicles etc
ICT 4.1-2012 Desk Standards
File and document electronic storage
How to map a network drive (Windows)
What is my home directory?
Where should I store my files and data?
What is a Deakin file share or network share drive?
How to map a network drive (Mac OS X)
What is my Internet quota at Deakin?
Website blocking at Deakin
Deakin Proxy Settings for Deakin College Students
Telstra broadband offer
Internet access policies and guidelines
Network services (ex-wireless)
Establishing a secure(VPN) connection to Deakin using Pulse Secure (Windows)
Establishing a secure(VPN) connection to Deakin using Pulse Secure (Mac OS X)
How do I register a wired device on the Deakin network to get internet access?
What is a VPN (Virtual Private Network)?
Establishing a secure(VPN) connection to Deakin using Pulse Secure (iPad/iPhone)
Print, copy, fax, scan
How to print to the bypass tray on a Ricoh printer
How to cancel printing that is already progress (Ricoh printers)
How to install the Print@Deakin service on your personal Windows computer
What does it cost to Print@Deakin?
How do I scan to an email or a USB storage device using a Ricoh printer?
How to connect to a Skype contact in Skype for Business (Lync)
What is the difference between Skype and Skype for Business (Lync)?
How can I make a PDF file smaller?
How do I get Microsoft Office for free through Deakin University? (Mac)
How do I access the lynda.com online learning environment?
User account management
Reset your forgotten Deakin Student password
Reset your forgotten Deakin Staff password
How to activate your Deakin IT account
Changing your Deakin password using a Deakin Mac
I forgot my Deakin username
How do I request access to a SharePoint Site?
Squiz Matrix: Adding an accordion
Wordpress Newsletter: Introduction
Squiz Matrix: Embedding a video
How do I request a SharePoint Site for collaboration?
Audio visual management
How to use an interactive whiteboard
How to use a Document Camera in a Teaching Space
Quick Reference Guide - Cisco Touch 8 video conference controller
Quick Start Video Guide - AMX Touch Panel: General Overview
How to Use a Lapel Microphone in a Teaching Space
How do I delete 0 byte files from my desktop?
How do I get Microsoft Office for free through Deakin University? (Windows)
How do I send a file via instant message in Skype for Business (Lync)?
How do I conduct a poll during a Skype for Business (Lync) meeting/webinar?
How do I change my sync location in OneDrive for Business?
What is Skype for Business (Lync)?
How do I embed DeakinAir video in Squiz Matrix?
Research Contacts Management Tool (RCMT) FAQs
How do I create a video embed code in CloudDeakin?
What is Apps on Demand?
Who are the End User Computing approvers/contacts?
How do I use the End User Computing (EUC) portal?
How do I access Library resources while off-campus?
Procurement - How do I raise a purchase requisition?
Management processes and consultancy
ICT 1.1-2011 Standards Document Standards
What is the Deakin IT policy?
Planned Service Interruption: Onsite SharePoint Scheduled Maintenance
How do I make a phone call with Skype for Business (Lync)? (Windows)
How do I set my voicemail message in Skype for Business (Lync)? (Windows)
How do I setup speed dials on my Cisco IP phone?
How do I add a contact in Skype for Business (Lync)? (Windows)
How much data does the Skype for Business app use when making a call?
Setup a videoconference with an external contact using Skype for Business
Deakin Virtual Meeting Point (VMP) Numbers
Video conferencing - connecting with external sites
Video Conference - Cisco Proximity FAQ
How do I join a Virtual Meeting Point (VMP) using Skype for Business? (Windows)
Connecting to Wi-Fi (eduroam) at participating institutions
Connecting to Wi-Fi (eduroam) on iPad/iPhone/iPod
Connecting to Wi-Fi (eduroam) on Windows 10
Connecting to Wi-Fi (eduroam) on an Android device
How do I create and manage a guest Wi-Fi (Wifi) account for use at Deakin?