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Student Services Network Knowledge
How do I action a ServiceNow approval email?
How do I post on my WordPress blog/site?
What is FutureLearn?
Computers on campus
How do I find a 24 hour computer laboratory at Deakin?
End User Computing: Transferring data to a new PC
Transferring data to a new Mac: Clean up your files
Apple computer offer
End User Computing: Transferring data to a new Mac
How do I add a shared mailbox in Outlook 2013/2016 (Windows)?
Exporting an Office365 Mailbox to Gmail
How to delete offline folder file using Outlook 2013
How do I add a shared mailbox in Outlook 2011/2016 (Mac)?
Booking a room/resource with Outlook 2013
Higher Degree by Research (HDR) students: how to book rooms, vehicles etc
Book a centrally managed room
File and document electronic storage
How to map a network drive (Windows)
What is my home directory?
How to map a network drive (Mac OS X)
What is a Deakin file share or network share drive?
Common Syncplicity Issues
ICT 2.1-2013 Audio Visual Room Standards
ICT 6.2-2012 Communications Room Standards
ICT 3.4-2016 Software Selection Standards
ICT 6.5-2016 Fibre Optic Standard
ICT 6.6-2010 Power Protection Access Closets
Network services (ex-wireless)
Establishing a secure(VPN) connection to Deakin using Pulse Secure (Windows)
Establishing a secure(VPN) connection to Deakin using Pulse Secure (Mac OS X)
How do I register a wired device on the Deakin network to get internet access?
What is a VPN (Virtual Private Network)?
Establishing a secure(VPN) connection to Deakin using Pulse Secure (iPad/iPhone)
Print, copy, fax, scan
How to print to the bypass tray on a Ricoh printer
How to cancel printing that is already progress (Ricoh printers)
How to install the Print@Deakin service on your personal Windows computer
How to print at Deakin on your personal Mac
My PDF document is slow to print, what can I do?
How to connect to a Skype contact in Skype for Business (Lync)
How can I make a PDF file smaller?
How do I get Microsoft Office for free through Deakin University? (Mac)
What is the difference between Skype and Skype for Business (Lync)?
Using a Solstice display: Features and overview
User account management
How to activate your Deakin IT account
Changing your Deakin password using a Deakin Mac
Change your password using the Deakin website
What are Deakin's password requirements?
Reset your forgotten Deakin Student password
How do I request access to a SharePoint Site?
How can I search for a SharePoint Site?
Wordpress Newsletter: Introduction
Squiz Matrix: Embedding a video
Squiz Matrix: Adding an accordion
Audio visual management
How to use an interactive whiteboard
How to use a Document Camera in a Teaching Space
What is a MoCoW and what is it used for?
Quick Reference Guide - Cisco Touch 8 video conference controller
How to Use a Lapel Microphone in a Teaching Space
How do I delete 0 byte files from my desktop?
How do I get Microsoft Office for free through Deakin University? (Windows)
How do I record a Skype for Business session?
How do I send a file via instant message in Skype for Business (Lync)?
How do I change my sync location in OneDrive for Business?
How do I conduct a poll during a Skype for Business (Lync) meeting/webinar?
How do I embed DeakinAir video in Squiz Matrix?
How do I create a video embed code in CloudDeakin?
Research Contacts Management Tool (RCMT) FAQs
What is Apps on Demand?
How do I access Library resources while off-campus?
Who are the End User Computing approvers/contacts?
Requesting and producing a Lockscreen
Procurement - How do I raise a purchase requisition?
Website blocking at Deakin
What is my Internet quota at Deakin?
Deakin Proxy Settings for Deakin College Students
Internet Setup Tips for Students on Residence
Internet access policies and guidelines
What is the Deakin IT policy?
How do I make a phone call with Skype for Business (Lync)? (Windows)
How do I set my voicemail message in Skype for Business (Lync)? (Windows)
How do I add a contact in Skype for Business (Lync)? (Windows)
How do I put a phone call on hold with Skype for Business (Lync)? (Windows)
How much data does the Skype for Business app use when making a call?
Setup a videoconference with an external contact using Skype for Business
Video conferencing - connecting with external sites
Video Conference - Cisco Proximity FAQ
How do I join a Virtual Meeting Point (VMP) using Skype for Business? (Windows)
Deakin Virtual Meeting Point (VMP) Numbers
Connecting to Wi-Fi (eduroam) on Windows 10
Connecting to Wi-Fi (eduroam) at participating institutions
Connecting to Wi-Fi (eduroam) on iPad/iPhone/iPod
Connecting to Wi-Fi (eduroam) on Mac OS X
Connecting to Wi-Fi (eduroam) on an Android device