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Student Services Network Knowledge
How do I action a ServiceNow approval email?
Computers on campus
End User Computing: Transferring data to a new PC
How do I find a 24 hour computer laboratory at Deakin?
Transferring data to a new Mac: Clean up your files
End User Computing: Transferring data to a new Mac
Apple computer offer
Exporting an Office365 Mailbox to Gmail
Booking a room/resource with Outlook 2013
How do I add a shared mailbox in Outlook 2013 (Windows)?
How to delete offline folder file using Outlook 2013
Where has my saved email attachment gone in Outlook (Mac)?
Higher Degree by Research (HDR) students: how to book rooms, vehicles etc
Book a centrally managed room
ICT 4.1-2012 Desk Standards
File and document electronic storage
How to map a network drive (Windows)
How to map a network drive (Mac OS X)
What is my home directory?
What is a Deakin file share or network share drive?
Common Syncplicity Issues
What is my Internet quota at Deakin?
Deakin Proxy Settings for Deakin College Students
Internet Setup Tips for Students on Residence
Website blocking at Deakin
Internet access policies and guidelines
Network services (ex-wireless)
Establishing a secure(VPN) connection to Deakin using Pulse Secure (Windows)
Establishing a secure(VPN) connection to Deakin using Pulse Secure (Mac OS X)
How do I register a wired device on the Deakin network to get internet access?
Establishing a secure(VPN) connection to Deakin using Pulse Secure (iPad/iPhone)
Establishing a secure(VPN) connection to Deakin using Pulse Secure (Android)
Print, copy, fax, scan
How do I send a fax using a Ricoh printer?
How to print to the bypass tray on a Ricoh printer
How to cancel printing that is already progress (Ricoh printers)
How to install the Print@Deakin service on your personal Windows computer
What does it cost to Print@Deakin?
How to connect to a Skype contact in Skype for Business (Lync)
How can I make a PDF file smaller?
What is the difference between Skype and Skype for Business (Lync)?
How do I get Microsoft Office for free through Deakin University? (Mac)
How do I log in to Apps on Demand on my Mac?
User account management
Reset your forgotten Deakin Student password
Reset your forgotten Deakin Staff password
How to activate your Deakin IT account
Changing your Deakin password using a Deakin Mac
Change your password using the Deakin website
How do I request access to a SharePoint Site?
Squiz Matrix: Adding an accordion
Squiz Matrix: Embedding a video
Wordpress Newsletter: Introduction
Squiz Matrix: Change the page heading, title, breadcrumbs or menu text
Audio visual management
Quick Start Video Guide - AMX Touch Panel: General Overview
How to use a Document Camera in a Teaching Space
How to use an interactive whiteboard
What is a MoCoW and what is it used for?
How to Use a Lapel Microphone in a Teaching Space
How do I delete 0 byte files from my desktop?
How do I conduct a poll during a Skype for Business (Lync) meeting/webinar?
How do I get Microsoft Office for free through Deakin University? (Windows)
How do I send a file via instant message in Skype for Business (Lync)?
How do I change my sync location in OneDrive for Business?
How do I create a whiteboard in a Skype for Business (Lync) meeting/webinar?
How do I create a video embed code in CloudDeakin?
How do I create a video embed code in DeakinAir?
How do I embed DeakinAir video in Squiz Matrix?
How do I embed DeakinAir video in the Deakin Staff Wiki (Confluence)?
Research Contacts Management Tool (RCMT) FAQs
What is Apps on Demand?
How do I log in to Apps on Demand on my Windows 10 device?
How do I use the End User Computing (EUC) portal?
How do I access Library resources while off-campus?
Who are the End User Computing approvers/contacts?
Management processes and consultancy
ICT 1.1-2011 Standards Document Standards
What is the Deakin IT policy?
Server and data centre
How do I make a phone call with Skype for Business (Lync)? (Windows)
How do I set my voicemail message in Skype for Business (Lync)? (Windows)
How do I setup speed dials on my Cisco IP phone?
How to announce a transferred call in Skype for Business (Lync)? (Windows)
How much data does the Skype for Business app use when making a call?
Setup a videoconference with an external contact using Skype for Business
Video conferencing - connecting with external sites
Video Conference - Cisco Proximity FAQ
How do I join a Virtual Meeting Point (VMP) using Skype for Business? (Windows)
Deakin Web Guest - Getting started
Connecting to Wi-Fi (eduroam) on Windows 10
Connecting to Wi-Fi (Wifi, eduroam) at participating institutions
Connecting to Wi-Fi (eduroam) on iPad/iPhone/iPod
Connecting to Wi-Fi (eduroam) on an Android device
Connecting to Wi-Fi (eduroam) on Mac OS X