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Audio visual management
How to use a Document Camera in a Teaching Space
How to use an interactive whiteboard
Quick Reference Guide - Cisco Touch 8 video conference controller
What is a MoCoW and what is it used for?
How to Use a Lapel Microphone in a Teaching Space
How do I delete 0 byte files from my desktop?
How do I get Microsoft Office for free through Deakin University? (Windows)
How do I conduct a poll during a Skype for Business (Lync) meeting/webinar?
How do I send a file via instant message in Skype for Business (Lync)?
How do I change my sync location in OneDrive for Business?
How do I create a whiteboard in a Skype for Business (Lync) meeting/webinar?
How do I embed a DeakinAir video into a ServiceNow Knowledge Base article?
How do I embed DeakinAir video in Squiz Matrix?
How do I create a video embed code in DeakinAir?
How do I create a video embed code in CloudDeakin?
How do I embed DeakinAir video in the Deakin Staff Wiki (Confluence)?
What is Apps on Demand?
How do I log in to Apps on Demand on my Windows 10 device?
How do I use the End User Computing (EUC) portal?
What is the Citrix Receiver app and how do I get it?
Who are the End User Computing approvers/contacts?
Management processes and consultancy
ICT 1.1-2011 Standards Document Standards
What is the Deakin IT policy?
How to connect to a Skype contact in Skype for Business (Lync)
What is the difference between Skype and Skype for Business (Lync)?
How can I make a PDF file smaller?
How do I get Microsoft Office for free through Deakin University? (Mac)
How do I access the lynda.com online learning environment?
User account management
Reset your forgotten Deakin Student password
Reset your forgotten Deakin Staff password
How to activate your Deakin IT account
Changing your Deakin password using a Deakin Mac
Changing your Deakin password using a Deakin Windows PC
How do I request access to a SharePoint Site?
Squiz Matrix: Adding an accordion
Wordpress Newsletter: Introduction
Wordpress Newsletter: Understanding the structure of a newsletter
Wordpress Newsletter: Writing static newsletter content
Computers on campus
End User Computing: Transferring data to a new PC
How do I find a 24 hour computer laboratory at Deakin?
Transferring data to a new Mac: Clean up your files
End User Computing: Mac to Windows Computer Changeover
Apple computer offer
How to delete offline folder file using Outlook 2013
Exporting an Office365 Mailbox to Gmail
Booking a room/resource with Outlook 2013
Where has my saved email attachment gone in Outlook (Mac)?
How to configure Deakin email on an iPad/iPhone
ICT 4.1-2012 Desk Standards
Higher Degree by Research (HDR) students: how to book rooms, vehicles etc
Book a centrally managed room
File and document electronic storage
How to map a network drive (Windows)
What is my home directory?
How do I manage my staff roaming profile size? (Windows)
How to map a network drive (Mac OS X)
What is a Deakin file share or network share drive?
What is my Internet quota at Deakin?
Deakin Proxy Settings for Deakin College Students
Internet access policies and guidelines
Telstra broadband offer
Internet Setup Tips for Students on Residence
Network services (ex-wireless)
Establishing a secure(VPN) connection to Deakin using Pulse Secure (Windows)
Establishing a secure(VPN) connection to Deakin using Pulse Secure (Mac OS X)
How do I register a wired device on the Deakin network to get internet access?
Establishing a secure(VPN) connection to Deakin using Pulse Secure (iPad/iPhone)
Establishing a secure(VPN) connection to Deakin using Pulse Secure (Android)
Print, copy, fax, scan
How do I send a fax using a Ricoh printer?
How to cancel printing that is already progress (Ricoh printers)
How to install the Print@Deakin service on your personal Windows computer
How to print to the bypass tray on a Ricoh printer
How do I scan to an email or a USB storage device using a Ricoh printer?
How do I make a phone call with Skype for Business (Lync)? (Windows)
How do I set my voicemail message in Skype for Business (Lync)? (Windows)
How do I setup speed dials on my Cisco IP phone?
How to announce a transferred call in Skype for Business (Lync)? (Windows)
How do I put a phone call on hold with Skype for Business (Lync)? (Windows)
Setup a videoconference with an external contact using Skype for Business
How do I join a Virtual Meeting Point (VMP) using Skype for Business? (Windows)
Deakin Virtual Meeting Point (VMP) Numbers
Video conferencing - connecting with external sites
Video Conference - Cisco Proximity FAQ
Connecting to Wi-Fi (Wifi, eduroam) at participating institutions
Connecting to Wi-Fi (eduroam) on Windows 10
Connecting to Wi-Fi (eduroam) on an Android device
Connecting to Wi-Fi (eduroam) on iPad/iPhone/iPod
How do I self register and connect to the Deakin Guest wi-fi network?