How do I transfer a phone call with Lync ? (Mac) Deakin Staff who have been transitioned to Lync Voice can make and receive phone calls without a deskphone using Lync on their Mac PC. For Windows computers, please see How do I transfer a phone call with Lync ? (Windows) Note
Unable to log in to Lync 2011 (macOS) Note: This article is useful if you are: Unable to log in to Lync 2011 and are confident your credentials are correct. Experiencing oddities using Lync . Note, you can install Skype for Business for Mac from Self Service. Resolve the log
How do I create a Skype for Business ( Lync ) meeting/webinar in Outlook? (Windows) Lync 2013 has recently been rebranded as Skype for Business 2015. Skype for Business merges the features of Lync for Business ( Lync ) on their computer, the Lync app on a mobile device or using
Skype for Business ( Lync ): accessibility for people with disabilities Microsoft have built in additional accessibility features to make Skype for Business ( Lync ) more accessible for people accessibility for people with disabilities Keyboard shortcuts for Skype for Business ( Lync )
How to configure Lync 2011 on a Deakin Desktop Mac Microsoft Lync is installed as part of the standard software on a Deakin Desktop Mac. Open Microsoft Lync (it will be listed in Applications, or it can be found by searching with Spotlight). Click Accept to the License Agreement
How do I make a call on behalf (from) another user or shared line in Skype for Business ( Lync )? If you are a member of a Skype shared line, or a delegate of another person (manager), then you may be able to make calls on behalf of the shared line or manager, instead of from your own
How do I schedule a Skype for Business ( Lync ) meeting/webinar in Outlook? (Mac) Outlook 2016 Select Meeting to create a new meeting invitation Select Online Meeting Add Online Meeting Invite contacts by entering their name or email address in the To: bar separated by semi-colons (use
How do I put a phone call on hold with Skype for Business ( Lync )? (Windows) To place a call on hold If the dial pad is not automatically showing, in the call window, click the Call Controls icon to reveal the dial-pad. Click Hold Call. The caller will be placed on hold until
How do I create a whiteboard in a Skype for Business meeting/webinar? The whiteboard is a shared page for notes and drawings that participants in the meeting can contribute to. To start whiteboarding in an online meeting Start with an active video call or meeting/webinar. In the conversation window, click the Present icon, then selec...
How do I merge phone calls in Skype for Business? (Windows) Deakin Staff can make and receive phone calls using Skype for Business on their Windows PC. Merging calls is useful if you need to transfer a call, but wish to first speak to the person to which the call will be transferred. To accept an incoming call and place it on hold: Whe...
Install Skype for Business on your own computer (Windows) This article describes how to install Skype for Business on your own computer (one that is not managed by Deakin eSolutions). This is a cut down version known as Skype for Business Basic, not the full Skype for Business app - compare the difference here. The full Skype for Busines...
How do I get a Skype for Business ( Lync ) Persistent Chat Room created? This process defines the steps that should be taken by IT Reps and Data Stewards when creating Skype for Business ( Lync , or membership groups. Categories are defined by the Lync Administrator. At Deakin
How do I share a file in a Skype for Business ( Lync ) meeting/webinar? You can share a file via Skype for Business ( Lync ). File size is limited to less than 30MB. File transfers that exceed 10 minutes may fail. The following file types are BLOCKED from transfer via Skype/ Lync
How do I add someone to a Shared Line in Skype for Business ( Lync )? A Skype for Business ( Lync ) Shared Line lets nominated staff members answer phone calls to a central number, such as a helpline or information line. eSolutions configure the Shared Line and assign an administrator
How do I sign-in and sign-out of a Shared Line in Skype for Business ( Lync )? A Skype for Business ( Lync ) Shared Line lets nominated staff members answer phone calls to a central number, such as a helpline or information line. eSolutions configure the Shared Line and assign an